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Support

Contact us

We're a small UK studio — every message is read by a real person. Email us and we'll get back to you as soon as we can.

Email FurFrames

The fastest way to reach us. We typically reply within one working day — often sooner during the week.

support@furframes.co.uk

Trading as FurFrames · Based in the United Kingdom

Orders & proofs

Questions about your portrait, proof approval, or delivery. We email your digital proof within 2–3 working days of your order — include your order reference if you have one.

Privacy & legal

Data requests, account questions, or policy enquiries — we'll route you to the right person.

Remakes & quality

If your digital proof isn't quite right, we'll remake it — free, up to 3 times— until you're happy. Nothing goes to print until you approve the final proof. See our .

Before you write

Many answers are in our FAQ — delivery, proofs, frames, and our free remake guarantee.

Free Remake Guarantee

Ready to Turn Your Pet Into Art?

Upload your favourite photo and we'll create a stunning portrait, printed and framed right here in the UK. It only takes two minutes.

No account required · Takes under 2 minutes · Free UK delivery